Overview
An organisational model where human workers are empowered by AI tools that handle routine tasks, surface insights, and enhance decision-making, amplifying human capabilities.
More in Digital Transformation
Business Model Innovation
Process TransformationThe process of creating, refining, or transforming a company's business model to capture new value.
Citizen Development
Process TransformationA practice that empowers non-technical business users to create applications and automations using low-code and no-code platforms with appropriate governance guardrails.
Data-Driven Culture
Data-Driven OrganisationAn organisational culture where decisions at all levels are informed by data analysis and empirical evidence rather than intuition, supported by accessible analytics and data literacy.
Autonomous Operations
Process TransformationThe use of AI, robotics, and automation to run business processes and industrial operations with minimal human intervention, achieving continuous optimisation.
Digital Dexterity
StrategyThe ability and desire of individuals and organisations to leverage existing and emerging technologies for better business outcomes, encompassing both skill and mindset.
Technology Debt
StrategyThe accumulated cost of maintaining and operating outdated technology systems that constrain an organisation's ability to innovate, integrate, and respond to market changes.
Technology Adoption Lifecycle
StrategyA model describing the adoption of new technology through five stages: innovators, early adopters, early majority, late majority, laggards.
North Star Metric
StrategyA single metric that best captures the core value a product delivers to customers, guiding company strategy.