Build Automation

DevOps

A set of practices combining software development and IT operations to shorten the development lifecycle and deliver continuous value.

CI/CD Pipeline

An automated workflow that builds, tests, and deploys software changes from development to production.

Artifact Repository

A centralised storage system for managing binary artifacts produced during the software build process.

ChatOps

A collaboration model connecting tools, processes, and automation with team chat platforms for operations management.

Post-Mortem Analysis

A structured review conducted after an incident to identify root causes and prevent recurrence.

Blameless Culture

An organisational approach where incident reviews focus on systemic improvements rather than individual blame.

Mean Time to Recovery

The average time it takes to restore a system to normal operation after a failure or incident.

Mean Time Between Failures

The average time between system failures, measuring reliability and availability.

Service Level Objective

A target value for a service level indicator that defines acceptable service performance.

Service Level Indicator

A quantitative measure of some aspect of the level of service being provided.

Playbook

A comprehensive guide containing strategies, procedures, and best practices for managing specific operational scenarios.

Rolling Update

A deployment strategy that gradually replaces instances of the previous version with the new version.

The practice of securely storing, accessing, and managing sensitive credentials, API keys, and certificates.

An open-source analytics and visualisation platform for monitoring metrics from multiple data sources.

Maintaining two identical production environments to enable instant switching between versions.

The practice of recording events, errors, and system activities for debugging, auditing, and analysis.

The automatic detection of devices and services on a network, enabling dynamic service-to-service communication.

A configuration management tool that automates the provisioning and management of infrastructure.

The process of determining the production capacity needed to meet changing demands for an organisation's products.

A discipline applying software engineering principles to infrastructure and operations to create scalable, reliable systems.