Overview
The process of analysing customer attrition to understand why customers stop using a product or service.
More in Data Science & Analytics
Big Data
Statistics & MethodsExtremely large and complex datasets that require advanced computational tools and techniques to store, process, and analyse.
Data Observability
Data EngineeringThe ability to understand, diagnose, and resolve data quality issues across the data stack by monitoring freshness, distribution, volume, schema, and lineage of data assets.
Augmented Analytics
Statistics & MethodsThe use of machine learning and natural language processing to automate data preparation, insight discovery, and explanation, making analytics accessible to business users.
Data Pipeline
Data EngineeringAn automated set of processes that moves and transforms data from source systems to target destinations.
Data Contract
Statistics & MethodsA formal agreement between data producers and consumers that defines the structure, semantics, quality standards, and service levels of a shared data interface.
Concept Drift
Statistics & MethodsChanges in the underlying patterns that a model was trained to capture, requiring model adaptation.
Propensity Modelling
Statistics & MethodsStatistical models that predict the likelihood of a specific customer behaviour such as purchasing, churning, or responding to an offer, guiding targeted business actions.
Hypothesis Testing
Statistics & MethodsA statistical method for making decisions about population parameters based on sample data evidence.