Overview
A discipline that augments human decision-making with data analytics, AI, and behavioural science to improve the speed, quality, and outcomes of business decisions.
More in Enterprise Systems & ERP
Order Management System
Core ERPSoftware that manages the complete order lifecycle from capture through fulfilment and returns across all sales channels, optimising inventory allocation and customer satisfaction.
Citizen Developer
Process AutomationA non-IT employee who creates business applications using low-code or no-code platforms sanctioned by IT departments.
Enterprise Resource Planning
Core ERPIntegrated management software that connects core business processes including finance, HR, manufacturing, supply chain, and procurement.
Data Integration
Integration & MiddlewareThe process of combining data from different sources to provide users with a unified, consistent view.
Disaster Recovery
Core ERPThe policies, tools, and procedures for recovering technology infrastructure and systems after a natural or human-induced disaster.
Service-Oriented Architecture
Core ERPAn architectural pattern where services are provided to components via a network communication protocol.
Service Level Agreement
Core ERPA commitment between a service provider and client defining the level of service expected during the contract period.
Enterprise Architecture
Core ERPA strategic framework for aligning an organisation's IT infrastructure and processes with its business objectives.