DevOps

CI/CD Pipeline

An automated workflow that builds, tests, and deploys software changes from development to production.

Build Automation

The process of automating the compilation, testing, and packaging of software applications.

Artifact Repository

A centralised storage system for managing binary artifacts produced during the software build process.

ChatOps

A collaboration model connecting tools, processes, and automation with team chat platforms for operations management.

Post-Mortem Analysis

A structured review conducted after an incident to identify root causes and prevent recurrence.

Blameless Culture

An organisational approach where incident reviews focus on systemic improvements rather than individual blame.

Mean Time to Recovery

The average time it takes to restore a system to normal operation after a failure or incident.

Mean Time Between Failures

The average time between system failures, measuring reliability and availability.

Service Level Objective

A target value for a service level indicator that defines acceptable service performance.

Service Level Indicator

A quantitative measure of some aspect of the level of service being provided.

Playbook

A comprehensive guide containing strategies, procedures, and best practices for managing specific operational scenarios.

Rolling Update

A deployment strategy that gradually replaces instances of the previous version with the new version.

A discipline applying software engineering principles to infrastructure and operations to create scalable, reliable systems.

An approach where infrastructure components are never modified after deployment but replaced entirely with updated versions.

The ability to understand a system's internal state from its external outputs, encompassing metrics, logs, and traces.

Automated notifications triggered when system metrics or conditions exceed predefined thresholds.

The processes and tools for detecting, responding to, resolving, and learning from service disruptions.

A package manager for Kubernetes that simplifies the deployment and management of applications using charts.

Maintaining two identical production environments to enable instant switching between versions.

The process of determining the production capacity needed to meet changing demands for an organisation's products.