Digital Supply Chain

Customer Data Platform

A software system that creates a unified customer database accessible to other systems for marketing and analytics.

Data-Driven Organisation

An enterprise where strategic decisions are made based on data analysis and interpretation rather than intuition alone.

Intelligent Enterprise

An organisation that applies advanced technologies like AI and analytics to automate processes and enhance decision-making.

Data-Driven Culture

An organisational culture where decisions at all levels are informed by data analysis and empirical evidence rather than intuition, supported by accessible analytics and data literacy.

Updating existing applications to newer computing approaches including cloud, containers, and microservices.

An organisation design principle where business capabilities are assembled from modular, interchangeable components.

A technology design approach that assembles applications from modular, independent building blocks through APIs, enabling rapid adaptation to changing business requirements.

A lean technique for analysing the flow of materials and information required to bring a product to a customer.

A single metric that best captures the core value a product delivers to customers, guiding company strategy.

An assessment of an organisation's ability to adapt and respond to digital trends and competitive threats.

An organisation's preparedness and capability to embrace and implement significant changes.

The discipline of guiding digital products through their lifecycle from ideation to retirement, balancing user needs, business objectives, and technical constraints.

Blockchain

A distributed, immutable digital ledger that records transactions across a network of computers without a central authority.