Error Budget

Observability

The ability to understand a system's internal state from its external outputs, encompassing metrics, logs, and traces.

Monitoring

The continuous observation of system performance, availability, and health using automated tools and dashboards.

Logging

The practice of recording events, errors, and system activities for debugging, auditing, and analysis.

Distributed Tracing

A method of tracking requests as they flow through distributed systems to diagnose latency and failure points.

Metrics

Quantitative measurements collected over time to track system performance, health, and business outcomes.

Alerting

Automated notifications triggered when system metrics or conditions exceed predefined thresholds.

Prometheus

An open-source monitoring and alerting toolkit designed for reliability and scalability in cloud-native environments.

Grafana

An open-source analytics and visualisation platform for monitoring metrics from multiple data sources.

The average time it takes to restore a system to normal operation after a failure or incident.

A documented set of procedures for handling routine operations and troubleshooting common issues.

A quantitative measure of some aspect of the level of service being provided.

The practice of systematically managing and maintaining the consistency of system configurations.

A configuration management tool that automates the provisioning and management of infrastructure.

An organisational approach where incident reviews focus on systemic improvements rather than individual blame.

The average time between system failures, measuring reliability and availability.

A comprehensive guide containing strategies, procedures, and best practices for managing specific operational scenarios.