Microsoft Dynamics 365

Enterprise Resource Planning

Integrated management software that connects core business processes including finance, HR, manufacturing, supply chain, and procurement.

Oracle ERP Cloud

Oracle's cloud-based enterprise resource planning suite covering financials, procurement, project management, and risk.

Supply Chain Management

The coordination and management of all activities involved in sourcing, procurement, conversion, and logistics.

Task Mining

Technology that observes and analyses how employees interact with desktop applications to identify automation opportunities.

Digital Twin

A virtual replica of a physical system, process, or product that simulates its real-world counterpart for analysis and optimisation.

API Gateway

A server that acts as a single entry point for API calls, handling request routing, composition, and protocol translation.

Enterprise Architecture

A strategic framework for aligning an organisation's IT infrastructure and processes with its business objectives.

TOGAF

The Open Group Architecture Framework — a comprehensive framework for enterprise architecture development and governance.

Service-Oriented Architecture

An architectural pattern where services are provided to components via a network communication protocol.

Data Lake

A centralised repository for storing vast amounts of raw data in its native format until needed for analysis.

Data Mesh

A decentralised data architecture approach where domain teams own and manage their own data products.

Data Fabric

An architecture that provides a unified, intelligent layer for integrating data management across cloud and on-premises environments.

The implied cost of additional rework caused by choosing an easy or limited solution now instead of a better approach.

The processes, governance, policies, and technologies for ensuring the uniformity, accuracy, and accountability of master data.

Software that manages the complete order lifecycle from capture through fulfilment and returns across all sales channels, optimising inventory allocation and customer satisfaction.

The discipline of modelling, automating, executing, and optimising organisational business processes.

Technologies, practices, and strategies for collecting, integrating, and analysing business data to support decision-making.

A non-IT employee who creates business applications using low-code or no-code platforms sanctioned by IT departments.

Extract, Transform, Load — the process of extracting data from sources, transforming it to fit needs, and loading it into a target system.

A commitment between a service provider and client defining the level of service expected during the contract period.