Overview
A metric measuring the percentage of recurring revenue retained from existing customers over a period, including expansion revenue and accounting for churn and contraction.
More in Business & Strategy
Venture Building
Innovation & VenturesThe systematic creation of new businesses from scratch within a corporate or studio environment, providing capital, talent, infrastructure, and strategic guidance from inception.
Sustainability Strategy
Operations & ModelsA plan integrating environmental, social, and economic considerations into core business operations.
Data Monetisation
Operations & ModelsThe process of generating measurable economic benefits from data assets, either by improving internal operations or creating external revenue streams through data products and services.
Build vs Buy Analysis
Innovation & VenturesA strategic decision framework for evaluating whether to develop technology capabilities internally or procure them from external vendors, weighing cost, time, differentiation, and risk.
Innovation Management
Innovation & VenturesThe systematic process of managing an organisation's innovation procedure from ideation to implementation.
Mergers and Acquisitions
Corporate StrategyThe consolidation of companies through various types of financial transactions including mergers, acquisitions, and takeovers.
Strategy
Corporate StrategyA plan of action designed to achieve a long-term or overall aim, involving resource allocation and competitive positioning.
Disruptive Innovation
Corporate StrategyInnovation that creates a new market and value network, eventually disrupting existing markets and displacing established firms.