Operating Model Design

Business Case

A justification for a proposed project or undertaking based on its expected commercial benefit.

Private Equity

Investment funds that directly invest in private companies or conduct buyouts of public companies.

Stakeholder Management

The process of identifying, analysing, and strategically engaging with individuals who have an interest in a project.

ESG

Environmental, Social, and Governance — a set of standards for measuring a company's ethical impact and sustainability.

Sustainability Strategy

A plan integrating environmental, social, and economic considerations into core business operations.

Platform Strategy

A business approach centred on creating value by facilitating interactions between multiple user groups.

Business Agility

An organisation's ability to rapidly adapt to market and environmental changes in productive and cost-effective ways.

Operating Model

The way an organisation delivers value, encompassing people, processes, technology, and governance structures.

Platform Business Model

A business model that creates value by facilitating exchanges between two or more interdependent groups, leveraging network effects and data to scale efficiently.

Data Monetisation

The process of generating measurable economic benefits from data assets, either by improving internal operations or creating external revenue streams through data products and services.

Managed Services Model

An outsourcing arrangement where a service provider assumes responsibility for the ongoing management, operation, and optimisation of defined business or technology functions.

The system of rules, practices, and processes by which a company is directed and controlled.

The costs a consumer incurs when switching from one product, service, or supplier to another.

A business model where organisations use external ideas and paths to market alongside internal capabilities.

The total revenue a business can expect from a single customer account throughout their relationship.

A strategic planning tool evaluating Strengths, Weaknesses, Opportunities, and Threats facing an organisation.

A sales strategy where a vendor establishes an initial foothold with a small deployment and systematically grows the account through demonstrated value and expanded use cases.

A strategic planning method creating multiple plausible future scenarios to improve decision-making resilience.

The systematic creation of new businesses from scratch within a corporate or studio environment, providing capital, talent, infrastructure, and strategic guidance from inception.

Governance

The system of policies, rules, and processes by which activities are directed, controlled, and managed.