Operating Model

Business Case

A justification for a proposed project or undertaking based on its expected commercial benefit.

Private Equity

Investment funds that directly invest in private companies or conduct buyouts of public companies.

Stakeholder Management

The process of identifying, analysing, and strategically engaging with individuals who have an interest in a project.

ESG

Environmental, Social, and Governance — a set of standards for measuring a company's ethical impact and sustainability.

Sustainability Strategy

A plan integrating environmental, social, and economic considerations into core business operations.

Platform Strategy

A business approach centred on creating value by facilitating interactions between multiple user groups.

Business Agility

An organisation's ability to rapidly adapt to market and environmental changes in productive and cost-effective ways.

Platform Business Model

A business model that creates value by facilitating exchanges between two or more interdependent groups, leveraging network effects and data to scale efficiently.

Data Monetisation

The process of generating measurable economic benefits from data assets, either by improving internal operations or creating external revenue streams through data products and services.

Operating Model Design

The structured approach to defining how an organisation configures its people, processes, technology, and governance to execute strategy and deliver value to customers.

Managed Services Model

An outsourcing arrangement where a service provider assumes responsibility for the ongoing management, operation, and optimisation of defined business or technology functions.

The costs a consumer incurs when switching from one product, service, or supplier to another.

Investment of corporate funds directly into external startup companies to gain strategic benefits such as access to innovation, market intelligence, and potential acquisitions.

An advisory body within an organisation composed of diverse stakeholders who review, guide, and provide oversight on the ethical implications of AI projects and deployments.

The strategic upgrading of an organisation's technology infrastructure from legacy systems to modern architectures, enabling agility, scalability, and integration with AI capabilities.

Financing provided to early-stage, high-potential startup companies in exchange for equity ownership.

A business model where organisations use external ideas and paths to market alongside internal capabilities.

A systematic approach to thinking about the future to inform present-day decisions and strategy.

A strategic planning method creating multiple plausible future scenarios to improve decision-making resilience.

Governance

The system of policies, rules, and processes by which activities are directed, controlled, and managed.